About ERC's Conflict Management Course
Throughout this Conflict Management training, participants gain tools to manage conflict more positively. They also learn how to identify conflict styles in themselves and in their employees.
Participants receive access to conflict management training videos, a participant guide to follow along with, and additional resources to promote continued education after the training.
What will you learn from this training course?
Here are some of the key learning points that will be discussed in this course
Meet Your Instructor
Samantha Marx manages ERC's Client Service practices and has over ten years of experience with event management and facilitation, learning and development, and client services. She is especially passionate about developing supervisors and future leaders as well as making a positive difference in the workplace.