Conflict Management
Learn how to effectively manage conflict as a supervisor.
Throughout this Conflict Management training, participants gain tools to manage conflict more positively. They also learn how to identify conflict styles in themselves and in their employees.
Participants receive access to conflict management training videos, a participant guide to follow along with, and additional resources to promote continued education after the training.
Minimize conflict by encouraging diversity, positive coworker relations, and open communication
Investigate and document the conflict and when appropriate, use positive discipline
Identify when you need to seek outside assistance from HR, counselors, or other intervention
Samantha Marx
"Something that I took away from ERC's Supervisory Training, and specifically the Conflict Management training course, is that I do not have to be the only one to fix the problem. We can do it together and achieve a better outcome."
Enroll in the Supervisory Training Series to learn how to effectively manage your team of employees.