About ERC's Conflict Management Course
Throughout this Conflict Management training, participants gain tools to manage conflict more positively. They also learn how to identify conflict styles in themselves and in their employees.
Participants receive access to conflict management training videos, a participant guide to follow along with, and additional resources to promote continued education after the training.
What will you learn from this training course?
Here are some of the key learning points that will be discussed in this course
Minimize Conflict
Minimize conflict by encouraging diversity, positive coworker relations, and open communication
Document Conflict
Investigate and document the conflict and when appropriate, use positive discipline
Ask for Help
Identify when you need to seek outside assistance from HR, counselors, or other intervention
Samantha Marx
Meet Your Instructor
Samantha Marx manages ERC's Client Service practices and has over ten years of experience with event management and facilitation, learning and development, and client services. She is especially passionate about developing supervisors and future leaders as well as making a positive difference in the workplace.
What have others said about this course?
Supervisor
Cleveland, OH
"Something that I took away from ERC's Supervisory Training, and specifically the Conflict Management training course, is that I do not have to be the only one to fix the problem. We can do it together and achieve a better outcome."
Enroll Now to Become a Better Supervisor
Enroll in the Conflict Management training course to learn how to effectively manage conflict as a supervisor.